SENSITIVE SKIN: SYMPTOMS, COMMON TRIGGERS AND TREATMENTS

‘Sensitive skin’ turns up millions of search results in Google, but in truth it’s a confusing topic. If skin reacts to harsh actives or experiences redness from time to time, does that mean it’s actually sensitive?

It's a valid question, and one that’s tricky to pin down – especially when it comes to determining the exact cause of your symptoms. Below we shed light on the difference between ‘sensitive’ and ‘sensitised’ skin, common causes, and our favourite formulations to keep things in check.

What does sensitive skin mean?

Sensitive skin is most often used as a blanket term to describe a bunch of issues, including redness, irritation, bumpy texture, itching, flaking, discomfort and ‘warmth’.

Sensitivity can be temporary or ongoing and can vary in its severity. There’s no official diagnosis or test, but in most cases, symptoms can be managed with an expert-prescribed skincare routine and healthy lifestyle habits.

What are the signs of sensitive skin?

A lot of people are quick to assume their complexion is sensitive, but the condition is actually quite rare. Unless a biological disorder is at play, chances are any sensitivities you're experiencing can be put down to excessive use of actives or skin treatments, extreme weather exposure and environmental damage (we see you, sunburn).

In this case, it’s best to think of the skin as temporarily sensitised. You might feel a tingling or burning sensation after applying a product, tightness and itching post long-haul flight, or roughness following an aggressive clinical treatment. If this sounds familiar, dial back your routine and focus on barrier repair – you can check out our recent blog on the subject here. Your complexion should look and feel better in a few short weeks.

But there are exceptions, and sometimes sensitivity is an ongoing issue that requires special care.

What can cause skin to become sensitive?

Of course, there are exceptions, and sometimes sensitivity is an ongoing issue that requires special care. If you’re struggling to keep things cool, calm and collected, an underlying condition might be to blame.

Here are some of the most common ones:

Contact dermatitis

This form of inflammation can occur when the skin is exposed to an irritant like perfume. Your body responds to the irritant and tries to protect itself, leading to redness, dryness, scaling and cracks. Eczema is a common form of contact dermatitis.

Allergies

Dermatitis can also be caused by an allergy (pollen, leather and nickel are the main offenders). It’s similar to contact dermatitis, but in this instance the immune system gets involved, triggering a not-so-nice skin response.

Rosacea

Rosacea is a surprisingly common condition that manifests as persistent flushing, broken capillaries and tiny, pimple-like bumps. It varies in severity and can either develop slowly or appear out of nowhere.

If you do suspect you’re suffering from any of the above conditions, it’s important to check in with a skin professional who can properly diagnose and help you manage the signs and symptoms.

Tips for calming sensitive skin

Healthy skin starts with a healthy lifestyle, especially if you’re reactive. Minimising spicy foods, avoiding hot showers and keeping out of the sun are all important; where you can, avoid friction from bath towels, too, and avoid picking at sore spots.

The products you use at home also matter. To minimise the risk of a flare-up, steer clear of strong fragrance and harsh soaps, and keep any active formulas (like retinoids and exfoliators) to a minimum. Generally speaking, we recommend using them only once or twice a weekly.

On the flipside, reach for ingredients and textures that work to soothe and support delicate skin. Here’s some of our hero formulas:

Gentle Cleanser

When working with sensitive skin, it’s essential to avoid harsh cleansers that disrupt the pH balance. Our Gentle Cleanser is a hydrating gel that removes makeup, sunscreen and impurities while retaining the skin’s integrity. Big yes to that!

Rejuvenate 15 Serum

If you do find Retinol doesn’t agree with your skin, Rejuvenate 15 contains Lanablue, a botanically-derived Vitamin A that brightens and refines without the associated sensitivity.

Repair Balm

Whether you’ve accidentally damaged your barrier or want to reduce the discomfort associated with eczema, Repair Balm has you covered. The rich salve is packed with Ceramides and Shea Butter to nourish and restore lost lipids, and it doubles as a great heavy-duty moisturiser for sensitive skin.

Expert Revitalise Hyaluronic Jelly Mask

Bolstered with Hyaluronic Acid and native Kakadu Plum, this leave-on mask promises serious moisture for dry skin. It’s also light and cooling, so works a treat to reduce any warmth in the skin (a great tip is to pop it in the fridge for 15 minutes before applying).

Enzymatic Micro Peel

This gentle exfoliator is a lifesaver for fussy skin as it removes dull surface cells without the risk of irritation. The Papain Enzyme-based formula also draws water into the skin, leaving it soft, plump and bright. 

Shop our calming formulas here for their protective, hydrating and soothing properties.

Want to learn more about the best skincare products for sensitive skin? Read up on all things skinimalism here.

Older Post Newer Post

TESTIMONIALS
  • Product Reviews
  • Site Reviews
02/10/2025
sonia f.
Australia
LOVE TEXTURE AND SKIN LOOKS RADIANT
Vitamin C Ceramide Moisturiser
02/10/2025
Jenny R.
Australia
I love this cream, its subtle fragrance, the glide on the skin and the lasting hydration it provides. I use it morning and night and it allows a easy layering for sunscreen in the day and my Vit A cream at night. 10/10
The Edit
01/10/2025
Alexia R.
Australia
Non greasy, great sun protection, smells wonderful-can not fault this staple
Age Defence SPF 50+
01/10/2025
Melanie S.
Australia
Absolutely Love this product! I have been using the Gentle Cleanser for years now and have never been disappointed
Gentle Cleanser
01/10/2025
Tina M.
Australia
I started using this after I suffered a reaction from a different branded product and it was very soothing. I’ve continued to use it since then as I can’t imagine using anything else now.
Expert Restore Niacinamide Replenishing Cream
01/10/2025
Renee W.
Australia
Great product, have been using morning and night and my skin texture and appearance has improved. I will keep going with this as I feel my skin looks better with each use!
Vitamin C Ceramide Moisturiser
01/10/2025
Pia H.
Australia
I have been using this little gem for a couple of years now, and find it very effective.
Expert Reset Skin-Firming Peptide Serum
01/10/2025
Jasmine A.
Australia
Absolutely amazing I have been purchasing it for years nothing goes better on my skin.
Moisture Defence – Normal Skin
01/10/2025
Deb J.
Australia
I love this product and less is more
Vitamin C Ceramide Moisturiser
01/10/2025
Christine N.
Australia
Easy to apply , non greasy, great results
Ultra Firming Eye Neck Cream
01/10/2025
irene m.
Australia
I love this product!! It really makes mature aged skin.
Expert Restore Niacinamide Replenishing Cream
01/10/2025
Anne Z.
Australia
Use this product every day. Love it.
Expert Replenish Squalane Cleansing Oil
01/10/2025
Lindsay G.
Australia
I've been using this glycolic scrub for 15 years and swear by it. Exfoliates gently and is a fundamental part of my skincare routine
Glycolic Scrub 14%
01/10/2025
Nela G.
Australia
This makes my skin so soft ang feeling healthy.
Enzymatic Micro Peel
30/09/2025
Amanda
Australia
Love it
Gentle Cleanser
25/09/2025
Ebony
Australia
Lovely moisturiser
Moisture Defence – Normal Skin
19/09/2025
Jan
Australia
This product is absolutely fantastic 👏 i use it at night it so moisturising!!
Repair Balm
07/09/2025
Sam
Australia
Great products
Glycolic Scrub 14%
05/09/2025
ANASTASIA
Australia
Superfast delivery and great product. Thank you
L-Lactic Cleanser
03/09/2025
Kristy
United Kingdom
My mum gave me this as a gift. I never buy things like this. I'm 47. My face feels tightened, plump and firm. I look glowy and lifted. Total fan!
Multi-Active Mist
02/09/2025
Kathryn M.
Australia
Great product for aged skin
Moisture Defence – Ultra Dry Skin
01/09/2025
Mandy K.
Australia
My skin is feeling fresh and less dull
Retinol Serum
01/09/2025
Lyn S.
Australia
This is a fantastic product. I have been using it for a couple of years now. It’s affordable, a bargain really! My skin is seriously sun damaged, with sola keratosis across my cheeks, that feels scaly and rough. I do have my skin checked every ) months just in case. This mask helps my skin to feel...This is a fantastic product. I have been using it for a couple of years now. It’s affordable, a bargain really! My skin is seriously sun damaged, with sola keratosis across my cheeks, that feels scaly and rough. I do have my skin checked every ) months just in case. This mask helps my skin to feel more comfortable, it gently exfoliates leaving my skin feeling a lot smoother. I would be lost without it.
Enzymatic Micro Peel
01/09/2025
Machallie
Twice daily. Perfect product
L-Lactic Cleanser
01/09/2025
Machallie
Australia
Staple in my skin regime
Rejuvenate 15 Serum
01/09/2025
Machallie
Australia
Worth the investment.
Expert Restore Niacinamide Replenishing Cream
26/08/2025
Tammy’s
Australia
Love it, smooth none greasy
Age Defence SPF 50+
21/08/2025
Elisabeth
Australia
Great night cream and nice smells. I love this product and this is my second jar. makes my skin feel smooth and firm.
Expert Restore Niacinamide Replenishing Cream
21/08/2025
Anne
United States
Love this product
Expert Replenish Squalane Cleansing Oil
18/08/2025
Gaylene
United States
Love it all, skin is so much brighter with the mask and the cleansing gel is so great for my mature skin
Multi-Active Mist
REVIEWS